Shopping Policy — H&B Production
Ordering
All orders are processed in Canadian dollars (CAD). Once your order is placed, you'll receive a confirmation email with your order details. Please review your order carefully before submitting, as changes may not be possible once processing begins.
Payment
We accept all major credit cards and other payment methods available at checkout. Payment is collected in full at the time of purchase.
Shipping
We ship across Canada. Orders are typically processed within 1–2 business days. Delivery times vary by location but generally take 3–7 business days after dispatch. You'll receive a tracking number once your order has shipped.
Pricing
All prices are listed in CAD and are subject to change without notice. Applicable taxes will be calculated and displayed at checkout.
Product Safety
All H&B Production silicone products are made from food-grade, BPA-free silicone, meeting safety standards for infant and toddler use. Always supervise children during use.
Order Issues
If there's a problem with your order — wrong item, missing piece, or damaged product — please contact us within 48 hours of delivery so we can resolve it quickly.
Contact Us
For any questions or concerns, reach out to us at [your email] and we'll get back to you within 1–2 business days.